Interchange fee

Here you'll find all the information you need to understand the Interchange Plus pricing model

what is Interchange ?

For every transaction you make, Desjardins pays what is called an interchange fee to the cardholder’s financial institution. Interchange is set by the payment networks (Visa, Mastercard, Interac, etc.) and varies according to a number of factors, such as:

  • Card type (basic, prestige, corporate, etc.)
  • Transaction type (chip, tap, swipe, etc.)
  • Merchant type (restaurant, grocery store, etc.)

Desjardins passes along this fee to you at cost, with no markup. You will benefit from a full view of Payment Network’s Interchange updates each time they occur, this includes reductions and special program.

good to know

Each transaction must meet specific criteria in order to be eligible for the various interchange programs.


List of programs and rates in effect as of May 1, 2020


In order to ensure the stability of global payment systems during the COVID-19 pandemic, Visa and Mastercard have decided that the system updates originally planned for May should be delayed. For more details, see our page.


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See the payment networks websites

Can I get my monthly account statement online?

Statements are available on the Monetico portal the first of the month following registration for online statements of account. Access to the Monetico portal is free. You can also use it to manage card payment processing information (transaction reports and online statements of account). Important: If you are a franchisee or belong to a retail group, your head office may be able to give you access to the portal. Check with them first before contacting us.

Can you reduce my interchange fees?

No. Interchange fees are set and regulated by payment networks. Desjardins passes them along to you at cost, with no markup.

Will this cost me more?

These changes are the result of a general decline in market fees. Many merchants will end up saving money. However, since each merchant’s situation is unique, make sure to consult your fee schedule and account statements to know how the changes will affect you specifically. Keep in mind that monthly rental charges, administrative fees and Desjardins Member Advantage rates remain unchanged. 


How will I know if interchange fees or network assessment fees have changed?

Any time a payment network announces they’ll be making changes, we’ll update the list of interchange and/or network assessment fees in the Help Centre at least 90 days before the new fees go into effect. As per the code of conduct, we’ll also let you know about the changes through your merchant statement. Your rates won’t change until the date they’re scheduled to.