Processing a refund on Paysafe Control Panel
Here’s how to process a refund on Netbanx Control Panel in partnership with Paysafe.
01 to process a credit card credit
- Run an activity report for credit cards, and drill down to the transaction details page of the transaction you want to credit.
- On the transaction details page, click the Credit icon on the bottom right (green cross).
- On the Process Credit pop-up, complete the Merchant Trans. ID field. In the Amount field, enter the amount of the Settlement that you want to credit back.
- Click the Submit button. The Credits section at the bottom of the transaction details page shows the new Credit, with a status of Pending. .
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