Getting started with your Paysafe online solution

Thank you for choosing our partner Paysafe as your online payment solution. You’ll find all the information you need below to use the payment gateway.

Next steps once you completed your registration:


  1. You’ll receive a welcome email from Desjardins containing your merchant number.
  2. You’ll receive a welcome email from Paysafe containing the technical sheet and the agreement to fill and return to Paysafe. 
  3. To access the online control panel and virtual terminal, you’ll need your login and password, which you’ll receive in another email. Please note that your login information will only be sent to you. It’s therefore your responsibility to forward it to your integrator.
  4. If your company profile includes several administrators, we suggest you designate one person who will save and distribute login information as needed. Otherwise, all account administrators will receive everyone’s login and password.
  5. During the setup process, we’ll email you an integration guide and a user guide for the control panel. Forward the integration guide to your integrator; it will help them integrate your e-store into our payment gateway.
  6. Once your e-store has been integrated into our payment gateway, your integrator must conduct three successful transaction tests. After that, you’ll be ready to accept payments through your e-store.


You will also received a checklist for your integration. This list includes mandatory set ups from the payment networks and "Office de la protection du consommateur".


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