1. Download the app
The mobile app is free.
2. Pair your mobile device with the keypad
Pairing means using Bluetooth to wirelessly connect your mobile device with your Monetico Mobile + keypad.
You only have to do this the first time you use the service on your device. Afterwards, your mobile device will automatically recognize the keypad.
3. Change your password
You’ll need to change your password the first time you log in.
You’re now ready to accept card payments with Monetico Mobile +.
IMPORTANT : It is highly recommended that you plug the keypad into an electrical outlet during the pairing procedure. If the keypad runs out of battery it will go into sleep mode, which will interrupt the pairing.
Pairing your mobile device with your keypad
Step 1: Make sure your mobile device is discoverable.
1. Go to your mobile device’s settings
2. Tap Bluetooth
3. Make sure your mobile device is visible.
Step 2: On the Monetico Mobile + keypad, search for Bluetooth.
1. Turn on the keypad (button on the right side)
2. Press the yellow key and enter "0" for the code.
3. Press F1 to access the MENU.
4. Select CONFIGURATION and press the green key.
5. Select TERM CONFIG and press the green key.
6. Press F2 to scroll down to MOBILITY and press the green key
7. Select ASSOCIATION and press the green key.
8. Press F2 to select COMPANION OTHER and press the green key.
9. New pairing? Press F4 to confirm the new pairing.
Step 3: Select the keypad in the list on your mobile device.
Make sure the device numbers match. They should start with ICMP and then the last 8 digits of the series number.
Step 4: Confirm the pairing on your mobile device.
A message will appear on both the mobile device and the keypad with a confirmation number. If the numbers match, tap OK on the mobile device. If they don’t match, tap Cancel.
Step 5: Check the messages
Check the messages on the keypad and the mobile device to confirm that the pairing was successful.
Make sure your iOS device is discoverable. Go to Settings on your mobile device. Activate Bluetooth by sliding the button, then stay on that screen.
On the Monetico Mobile + keypad, search for Bluetooth.
Menu -> Configuration -> Term config -> Mobility -> Association -> Companion iOS
The keypad will search for discoverable devices.
Select your iOS device in the list on the keypad.
Select the device you want using the F2 key (scroll down) or the F3 key (scroll up), then press the green key.
Confirm the pairing on the iOS device. A message will appear on both the iOS device and the keypad with a confirmation number. Make sure the numbers match.
If they do, tap Pair on the iOS device. If they don’t, tap Cancel.
Check the messages on the keypad and the mobile device to confirm that the pairing was successful
How to turn off the keypad
Once you've finished using the Monetico Mobile + keypad you can turn it off by pressing the # key and the yellow key simultaneously.
How to change your password
The screen to change your password will automatically appear the first time you log in.
1. Launch Monetico Mobile + on your mobile device.
2. Enter your merchant number (it starts with 0000), username and password you received by email.
3. Tap the MENU button at the top left of the screen and select SETTINGS -> MERCHANT SETTINGS -> CHANGE PASSWORD.
4. Follow the steps on-screen.