Providing a refund with Mobile +

01 from a mobile device

  1. Go to “Invoices”
  2. Select the transaction to refund
  3. Go to “Payment history” and tap once to open “Admin functions”
  4. Select “Refund” and follow the instructions on the keypad.

 

02 on your computer

  1. Go to “Invoices”
  2. Click “Invoices”
  3. Click the invoice number that you want to refund
  4. Check off the transaction box to display more icons;
  5. Click this icon 
  6. Enter the refund amount in the window that opens
  7. Click “Refund” again.

 

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