Providing a refund

01 from a mobile device

  1. Go to “Quotes and invoices”
  2. Select the transaction to refund
  3. Go to “Payment history” and tap once to open “Admin functions”
  4. Select “Refund”.

 

02 on your computer

  1. Go to “Quotes and invoices”
  2. Click “Invoices”
  3. Click the invoice number that you want to refund
  4. Check off the transaction box to display more icons;
  5. Click this icon 
  6. Enter the refund amount in the window that opens
  7. Click “Refund” again.

 

 

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