Cancelling a transaction on Mobile +
The customer can cancel the transaction prior to PIN validation by pressing the button . If the transaction is cancelled after the card was inserted in the keypad, a receipt will be issued for transmission to the customer.
You can also cancel unpaid invoices using the mobile app.
To cancel an unpaid invoice :
- Click on the invoices tab
- Select the invoice you want to cancel (status must be Unpaid)
- Click on Void
- Confirm by pressing Yes