5 frequent questions about « Mobile »

Can I change the password sent to me via email?

Yes.  The first time you log in, the screen to change your password will automatically appear. You can also change your password again later.

 

Does Mobile work on all smartphones?

The Mobile solution is compatible with Android (Google) and iOS (Apple). You’ll need a smart device with one of these operating systems to use Mobile. Click here to see the list of compatible devices.

What does the Monetico app do?

The Monetico app lets you process card transactions. You can enter transaction amounts, issue electronic receipts and track your activities in real time.

How do I turn on/off the keypad?

Press the black button on the right side of the keypad. When you hear a beep, the keypad is ready to be connected to your mobile device. To turn off the keypad, just press the yellow key and the # key at the same time for a few seconds.

How can I access my Mobile solution from a computer?

Your Mobile solution is also accessible via the online control panel. The information required for the connection is the same as for the Monetico app.