Frequent transactions

Providing a refund on Invoicing

The refund is only accessible through the online control panel for the moment.

 

01 ON YOUR COMPUTER

  1. Go to “Quotes and Invoices”
  2. Click “Invoices”
  3. Click the invoice number that you want to refund
  4. Check off the transaction box status to display more icons;
  5. Click this icon 
  6. Enter the refund amount in the window that opens
  7. Click the refund button.

Important

The refund will be issued directly to the credit card that your customer used to pay.

Please note that only the cancellation will be available for a transaction done in the current batch (on the same day).