Back-up measures

When a direct payment card or credit card transaction is declined, always follow the prompts displayed on the terminal.

In the event of terminal failure:

Direct payment card

  • Suggest another form of payment for magnetic stripe or chip direct payment cards.

Credit card

  • Check whether the card contains a chip.

If it does, request another form of payment. Please note that you are fully liable for manual transactions performed with a chip credit card.