Terminal menus

Learn all about your Classic Signature (iCT250) terminal with the tree-diagram structure of menus.

 

01  main menu

The (F1) key accesses the main menu where you can choose one of the following three options.

  • Retailer: provides access to the financial and administrative functions.
  • Reprint: if there was a problem during the printing of a transaction record (lack of paper, etc.), a duplicate  transaction record of the last transaction performed on the terminal can be printed.
  • System: allows access to terminal configuration functions, many of which are reserved for technicians’ use only.

 

02  TRANSACTION menu 

  1. Purchase: can be used for both credit cards and debit cards.
  2. Purchase with tip: can be used for both credit cards and debit cards. Once the device has been handed to the customer, he/she can enter the amount or percentage of the tip to be added to the current purchase.
  3. Purchase/Cashback (optional): enables the customer to use his/her debit card to make a purchase and, at the same time, make a cash withdrawal at the merchant location.
  4. Tel./Mail Purch.ase (optional): enables a cardholder to pay using a credit card for goods or services purchased by telephone or by mail.
  5. Balance Inquiry: enables debit cardholders to know the amount of funds available for direct payment.
  6. Cancellation: enables you to cancel the total amount of a purchase, purchase with withdrawal, purchase with tip or purchase refund transaction in the current batch.
  7. Refund: enables you to reimburse the customer’s account when the customer returns merchandise  that was purchased by direct debit card payment or by using a credit card. The amount of the purchase refund is subtracted from the day’s total sales.
  8. Card Inquiry: enables the merchant to print a statement that will provide the customer with information on their PPC:
    - card balance;
    - expiry date, if applicable;
    - administrative fees, if applicable.

 

 

03  PReAUThORIzATION menu

NOTE: Optional function reserved for hotel and rental businesses. 

  1. Preauthorization: enables to obtain one or several consecutive authorizations until the final transaction amount is known. You can thus confirm that the funds are available in the cardholder’s account.
  2. Telephone/Mail Preauthorization: identical to the « Preauthorization », but mainly used in the hotel and rental industies to authorize reservations made over the phone or by mail.
  3. Telephone/Mail Preauthorization with tip: similar to the « Preauthorization », but mainly used for home deliveries you make yourself (not using a delivery service).
  4. Conclusion: enables to complete preauthorization transactions with the customer’s total spent amount. These transactions will be included in the merchant deposit.
  5. Reversal: cancels the full amount of the preauthorization that is being reversed.

 

 

04  accord d epf MENU

Equal payment financing.

  1. Purchase: allows customers to make EPF purchases using their VISA Desjardins card or Desjardins private-label card.
  2. Refund: allows to credit a cardholder’s account for the refund of merchandise purchased through Accord D EPF with the same credit card.
  3. Offline purchase: used to complete an Accord D EPF preauthorization.
  4. Offline refund: requires a plan number and an authorization number. 
  5. Preauthorization: replaces the EPF purchase transaction when the merchant is unable to deliver goods to the customer within a short time.
  6. Preauthorization reversal: enables to cancel the total amount of a completed preauthorization in the case of an incorrect amount or of a cancelled transaction.

 

 

05  Accord D DPF Menu 

Deferred payment financing.

  1. Purchase: allows customers to make DPF purchases using their VISA Desjardins card or Desjardins private-label card.
  2. Refund: allows you to credit a cardholder’s account for the refund of merchandise purchased through Accord D DPF with the same credit card.
  3. Offline purchase: used to complete an Accord D DPF preauthorization.
  4. Preauthorization: replaces the DPF purchase transaction when the merchant is unable to deliver merchandise to the customer within a short time.
  5. Preauthorization reversal: enables to cancel the total amount of a completed preauthorization in the case of an incorrect amount or of a cancelled transaction.

 

06 prepaid CARd MENU 

  1. Activation: enables to activate a PPC sold in-store before it is used by the customer. 
  2. Credit note: following the return of goods purchased with a PPC or goods returned without a transaction slip or after the return deadline, this transaction enables you to issue a partial refund on a new PPC.

 

07  OFFLINE menu

The Offline menu is used to enter credit transactions following a terminal failure. 

 

08  administration MENU 

  1. Close batch: you must close the terminal batch at the end of each day in order to ensure that the full deposit of your transactions is made. The Close Batch function enables you to print the current batch transactions report.
  2. Transmit batch: allows you to transmit all «not confirmed» transactions to the Desjardins host (preauthorization completion, offline transaction, etc.).
  3. Reports: enables you to print a report of batch, daily or clerck totals, transactions, preauthorization and not confirmed. 

 

 

09  CONFIGURATION menu 

  1. This function is used by the technician, or upon the request of technical support: configuration, technician, config. report, initialize, diagnostic.
  2. Change password: used to change the administrative password.
  3. Default Trans.: used to configure a default transaction.

 

learn more 

Classic Signature User guide (iCT250)  [PDF 3,5 MB]

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